Effective Date: January 1st, 2024
Welcome to DomeTents.ca! These Terms and Conditions govern your use of our website (https://www.dometents.ca) and the purchase of our products. By accessing our website or placing an order, you agree to these Terms and Conditions.
1. General Information
DomeTents.ca operates as a Canadian-based distributor of geodesic domes, inflatable tents, and related products. These Terms and Conditions apply to all users of the site, including browsers, vendors, customers, and contributors of content.
2. Use of the Website
By using our website, you agree to:
- Provide accurate and up-to-date personal and payment information.
- Use the website in compliance with applicable laws and regulations.
- Not engage in unauthorized access, hacking, or any activity that could harm our website or services.
We reserve the right to terminate or restrict access to our website for violations of these Terms.
3. Products and Orders
- Product Availability: Products displayed on the website are subject to availability. We reserve the right to limit quantities or discontinue products without prior notice.
- Pricing: All prices are in Canadian dollars (CAD) and are subject to change without notice. We are not responsible for pricing errors, typographical errors, or inaccuracies.
- Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized use of a payment method.
4. Shipping and Delivery
- Shipping Policy: Shipping times and costs are provided at checkout. Delays may occur due to unforeseen circumstances, and we are not liable for such delays.
- Customs and Duties: For international orders, the buyer is responsible for any customs fees, duties, or taxes.
5. Returns and Refunds
- All Sales Are Final: All purchases made on DomeTents.ca are final. We do not accept returns or issue refunds, except in cases where the product arrives damaged.
- Damaged Products: If your product arrives damaged, you must notify us within 7 days of delivery. Please provide photographic evidence of the damage and contact us at sales@dometents.ca to initiate a claim.
- Refunds for Damaged Products: Approved claims for damaged products will be eligible for a replacement or a refund at our discretion.
6. Intellectual Property
All content on DomeTents.ca, including text, images, logos, and design elements, is the property of DomeTents.ca and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.
7. Limitation of Liability
To the fullest extent permitted by law:
- DomeTents.ca shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or the purchase of products.
- DomeTents.ca disclaims all warranties, express or implied, regarding the website and its content.
8. Indemnification
You agree to indemnify and hold DomeTents.ca, its affiliates, employees, and agents harmless from any claims, damages, or expenses arising from your use of the website or violation of these Terms.
9. Governing Law
These Terms and Conditions are governed by the laws of the province of Quebec, Canada. Any disputes will be resolved in the courts of that jurisdiction.
10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect upon posting on the website.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: sales@dometents.ca